Returns & Exchanges
At Black Girl Vitamins, we stand by the quality of our supplements and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we are here to help with a seamless return or exchange process.
Initiate Your Request
Contact our support team via email within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the bottles are tightly sealed to prevent damage during transit.
Ship Items Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing